Phone
Toll-free across Canada and the United States, for existing clients, counsel and the courts. Reception is staffed Monday to Saturday, and voicemail left after hours is read the next business day.
New matters begin with the intake form. It is short, it goes to the lawyer whose practice fits the matter, and a conflict check runs the same day it is sent. Where the matter is one the firm can take, a lawyer replies within two (2) business days with the next step.
The intake form is for new matters. The telephone and the general inbox are for existing clients, counsel, the courts and the press.
Toll-free across Canada and the United States, for existing clients, counsel and the courts. Reception is staffed Monday to Saturday, and voicemail left after hours is read the next business day.
Correspondence on existing files, documents and follow-ups. Confidential details should wait until a conflict check has cleared.
Meetings by appointment only. Building concierge in the main lobby; direct elevator access from ground level.
New matters come through the intake form first. The firm does not return a call about a new matter until the form has been sent, so that the right lawyer reads it.
Selecting an area copies a short matter description to your clipboard, ready to paste into the Intake Form's "Briefly Describe Your Issue" field.
The five questions we are asked most often, about confidentiality, response times, fees, who we act for, and cross-border work.
Read our full FAQ →Yes. Solicitor-client privilege applies the moment you contact us to seek legal advice, even if the firm does not act for you in the end. The Supreme Court of Canada has confirmed that the privilege attaches "as soon as the potential client takes the first steps," before any formal retainer is in place (Descôteaux v. Mierzwinski, [1982] 1 S.C.R. 860).
Contacting us does not, by itself, create a lawyer-client relationship. We act for you only once we have cleared conflicts and confirmed the engagement in writing.
Within two (2) business days, where the matter is one the firm can take. The firm reads every intake, and it cannot take every matter; where no reply has come within two (2) business days, the firm is unable to consider the matter.
Retainers are billed hourly, with flat counsel fees for court attendances or a blended structure depending on the work, and the accounts are itemized monthly. The firm rarely acts on a contingency fee, and considers one only for particular kinds of matter.
Both. If, from the outset, the firm thinks a matter is better resolved by negotiation than by litigation, it will say so. It also takes on matters that may be difficult to win; advocacy is as much careful work through the case law and the evidence as it is presentation in court, and an overlooked legal theory can turn a case.
Frequently. Our work regularly involves Ontario-centric proceedings with US individuals and companies on one or both sides. Denis is also licensed in Nevada, which allows us to coordinate directly with US counsel where a matter calls for it.
Our principal office is in Toronto. We also maintain an administrative office in London, Ontario, and a registered mailing address in Las Vegas to support our cross-border practice.
We do not maintain a physical office in Nevada. To comply with Nev. Sup. Ct. R. 42.1, we associate with licensed Nevada counsel on Nevada matters.
The firm takes on files where the details decide the result.