When Bags Fly: Airline Baggage and Cargo Liability

Denis Grigoras

Denis is a lawyer who draws on his background in complex legal disputes and transactions to problem-solve for his clients.

When your cargo or luggage gets damaged or lost during international air transport, you might think that the airline will compensate you for your losses. However, the legal landscape surrounding airline liability for international cargo and baggage is complex. It’s governed by international conventions like the Warsaw Convention and the Montreal Convention, which establish specific rules and liability limits for airlines.

Share Post:

Airline Baggage and Cargo Liability

Introduction

When your cargo or luggage gets damaged or lost during international air transport, you might think that the airline will compensate you for your losses. However, the legal landscape surrounding airline liability for international cargo and baggage is complex. It’s governed by international conventions like the Warsaw Convention and the Montreal Convention, which establish specific rules and liability limits for airlines. This blog post aims to help you understand these rules and how they affect your rights as a passenger or shipper.

Deciphering Liability Caps: Warsaw Convention and the Hague Protocol

Under international law, airlines carry a set amount of liability for loss or damage of goods or baggage. These liability limits are established by the Warsaw Convention, later amended by the Montreal Protocol No. 4 and the Montreal Convention. Airlines are presumed liable for damage up to the lesser of the actual loss value or a set amount per pound (or kilogram), without the need for the claimant to prove the airline’s negligence. They only need to prove that the goods or luggage were handed over in good condition, and either did not arrive or arrived damaged. However, if the value of the lost or damaged goods is greater than this set limit, and the shipper didn’t declare a higher value, the shipper or passenger might not want the Convention to limit the airline’s liability. They might argue that the Convention shouldn’t apply or that the airline can’t use its liability limits because it didn’t provide correct documentation or because of its willful misconduct.

Under the Warsaw Convention, the airline’s liability for lost or damaged air cargo or checked baggage is capped at 250 francs per kilogram, roughly equivalent to $9.07 per pound or $20 per kilogram. This limit can be exceeded if the shipper declares a higher value for their goods and pays an additional fee, as long as the damages suffered match or exceed this declared value.

With the introduction of Montreal Protocol No. 4 and the Montreal Convention, the liability limit for cargo and checked baggage was raised to 17 Special Drawing Rights (SDRs) per kilogram, around $27 per kilogram, or $59 per pound. As with the Warsaw Convention, this limit can be raised if the shipper declares a higher value and pays an extra fee.

When it comes to calculating compensation for damaged or lost items, courts typically multiply the liability limit by the weight of the individual package that was lost or damaged. However, if the package is a crucial part of the whole shipment, the weight of the entire shipment is used to calculate the compensation. In other words, if a small but vital part of a large shipment is lost or damaged, compensation may be calculated based on the total weight of the entire shipment, not just the weight of the lost or damaged item.

Circumstances Leading to Surpassing the Liability Threshold

Typically, passengers or shippers have five potential ways to bypass these liability limits:

  1. The movement was not international in character, and did not involve transportation by air.
  2. It was not transportation by air.
  3. The baggage claim check ticket (issued when luggage is checked) was deficient.
  4. The air waybill was deficient.
  5. The carrier engaged in willful misconduct.

When the Transportation Isn’t Considered Global

International transportation, as defined by these conventions, involves a journey that starts in one country and ends in another. Alternatively, it can also involve a journey that begins and ends within the same country, provided there’s a scheduled stop in another country. Importantly, these rules apply even if the journey involves multiple stages or different carriers, as long as it’s considered a single, continuous movement by the involved parties. For instance, if a cargo shipment is flown domestically to connect with an international flight, the conventions still apply. Even if the cargo is transported by a surface carrier for part of the journey, if it’s part of an international shipment, the conventions remain in effect.

In simpler terms, as long as the journey involves crossing international borders or includes a stop in another country, the rules of the Warsaw Convention or Montreal Convention apply. This is true even if part of the transportation happens within a single country, or by different methods of transport. These conventions are in place to establish who is responsible if something goes wrong during the journey, such as loss or damage to goods or baggage.

When the Journey Isn’t Made by Air

The conventions dictate who is responsible when loss, damage, or delay of baggage or freight occurs during air transportation. However, there are certain nuances. For example, according to the Warsaw Convention, any land transportation performed outside an airport isn’t considered “transportation by air,” unless it’s part of an air transport contract for loading, delivery, or transshipment. The Montreal Protocol No. 4 and Montreal Convention, on the other hand, define the “carriage by air” as the period when the cargo is under the carrier’s control, regardless of location.

When the Baggage Claim Check Doesn’t Meet Standards

The Warsaw Convention mandates airlines to issue detailed baggage claim checks when accepting checked luggage. Yet, some courts allow these specifics on the passenger’s ticket. Even with errors or missing baggage checks, the carriage contract remains valid. However, missing vital data (ticket number, baggage weight) prevents carriers from limiting liability under Article 22 of the Warsaw Convention. No baggage check at all equals loss of liability limitation rights.

Various cases have demonstrated these principles. Courts have sometimes overlooked minor errors in baggage checks, especially for commercial shippers, if claimants aren’t harmed.

The Hague Protocol and Montreal Convention simplified baggage claim requirements and removed liability caps. Still, some courts insist on specific baggage details to limit airlines’ liability. In Spanner v. United Airlines, missing baggage details meant Warsaw Convention‘s liability limit couldn’t apply.

An unusual ruling in Foord v. United Airlines, Canada, deemed the airline couldn’t limit liability under the Montreal Convention due to lack of a liability limitation notice. This was despite convention rules stating otherwise.

In essence, while conventions and laws govern baggage liability, their interpretation and application can vary significantly based on case details and jurisdiction.

Evaluating the Deficiencies in Air Waybills

The air waybill, serving as a contract between the sender and the carrier, must contain specific information. Failure to comply with these requirements can result in the carrier losing the protection of limited liability. However, subsequent amendments have reduced these requirements and made the liability ceilings unbreakable regardless of the air waybill’s deficiency.

Willful Misconduct: When Carriers Cross the Line

The liability limit can be exceeded if the plaintiff proves that the airline, or its employees, engaged in “willful misconduct.” This is a term that refers to intentional actions or negligence of such severity that it’s almost as though harm was intended. It’s important to note that willful misconduct is more than just ordinary or even gross negligence. It involves knowingly performing an act or failing to perform an act, with the understanding that it will probably result in injury or damage. In other words, it’s about recklessly ignoring the potential consequences of one’s actions.

In determining whether the actions of an airline constitute willful misconduct, courts often apply a “subjective” test. This means that the court considers the intent of the individual rather than just the outcomes of their actions. Simply put, the carrier must either know they’re acting wrongfully or be recklessly indifferent to the results of their actions.

Interestingly, the burden of proof often shifts to the airline to disprove allegations of willful misconduct, especially when the plaintiff presents strong evidence. This shift in responsibility occurs because the airline typically has exclusive access to information that could either prove or disprove these allegations.

However, it’s important to understand that the Montreal Convention and Montreal Protocol No. 4 have slightly different rules. For instance, while these conventions still allow the liability ceiling to be exceeded for personal injury or damage to baggage due to willful misconduct, the liability limits for cargo damage are unbreakable, regardless of the circumstances.

It’s worth noting that even if the airline’s actions fall under the definition of “willful misconduct,” this doesn’t automatically guarantee that the plaintiff will be awarded damages exceeding the liability limit. The final decision is left to the local jurisdiction, and past cases have seen mixed results.

Conclusion

In conclusion, the question of airline liability for international cargo and baggage involves navigating through complex legal landscapes created by international conventions like the Warsaw Convention, the Hague Protocol, Montreal Protocol No. 4, and the Montreal Convention. While these conventions establish the general rules and liability limits, it’s ultimately up to the claimant to prove their case and possibly exceed these limits.

They can do this by demonstrating that the transportation was not international, it wasn’t by air, the baggage claim check was deficient, the air waybill was deficient, or the carrier engaged in willful misconduct. However, the success of these strategies varies from case to case and jurisdiction to jurisdiction.

It’s also important to remember that claimants have other options to protect their interests, such as declaring a higher value for their goods or purchasing insurance. These can provide additional avenues for recovering losses in the event of damage or loss during air transportation.

Navigating these complex legal waters can be challenging for the average person. Therefore, if you find yourself facing such a situation, it’s recommended to seek advice from a legal expert knowledgeable in international transport laws. They can help you understand your rights, responsibilities, and the best course of action to take.

Remember, every situation is unique, and what worked in one case may not necessarily apply to yours. Therefore, understanding the specifics of your situation and seeking appropriate legal counsel is always the best strategy.

Example: Koliada v. Lufthansa German Airlines

This was a small claims court lawsuit by Koliada against Lufthansa German Airlines for not fulfilling their contract. Koliada flew from Moscow to Toronto on a Lufthansa flight. He had packed a laptop, a camera, and a suit in one of his bags, all worth a total of $4,220 US. He had concerns about the safety of these items in his checked luggage and shared these concerns with a Lufthansa representative. He was reassured that his belongings were secure and there were no extra charges needed.

However, when Koliada arrived in Toronto, his luggage was missing. While his bag was eventually found, his laptop, camera, and suit were gone. Lufthansa compensated him with $742, citing that the Warsaw Convention limited their responsibility to 250 francs per kilogram, unless the passenger declared the value of the items and paid an extra fee if asked.

Koliada sued Lufthansa and won the case, receiving a total of $5,277. He had verbally informed the airline about the value of his belongings, which was found to be acceptable under the Convention, even though no extra fee was paid – Lufthansa hadn’t asked for one. The airline’s rule that claimed they weren’t responsible for this kind of loss didn’t apply to Koliada, because it contradicted the Convention and it wasn’t part of his agreement with Lufthansa. They also hadn’t made him aware of this rule. The court ruled that the mention of Lufthansa’s rules on the ticket wasn’t enough to make Koliada aware of their liability limitation.

The total value of the lost items was $6,019 in Canadian dollars. After subtracting the compensation that Lufthansa had already paid, Koliada received the remaining amount.

Stay Connected

More Posts

False Light

Shedding Light on the False Light Tort

In 2019, Ontario recognized “publicity which places an individual in a false light” – the “false light tort” – as a part of the common law. Despite its relatively straightforward definition, the false light tort remains puzzling due to its ambiguous parameters, unique elements, and potential utility.

Read More »
Canadian Taxation for Athletes

Extra Points: The Game of Canadian Taxation for Athletes

How does Canadian tax law impact professional athletes? To understand this, we need to think about multiple scenarios, and consider the athlete’s residency, their affiliations with Canadian or foreign-based teams, and the ever-changing political landscape surrounding the taxation of sports franchises in Canada.

Read More »
Business Judgment Rule

The Business Judgment Rule: A Director’s Guide to Risky Business

The business judgment rule has its roots firmly planted in the need to facilitate an environment of innovation and growth in business. Recognizing that running a business often involves taking risks, this rule has been developed to shield directors and officers who are willing to take calculated chances to propel a corporation forward.

Read More »
Civil Fraud

Civil Fraud: The Wolf in Sheep’s Clothing

Civil fraud, also known as deceit, is a serious economic tort or civil wrong that involves a deliberate deception through false representation. It requires four elements: a false representation by the defendant, their knowledge (or recklessness) of the falsehood, the plaintiff’s action influenced by this representation, and a loss suffered by the plaintiff as a result.

Read More »
Nevada's Court System

Silver State Justice: A Closer Look at Nevada’s Court System

The judicial system in Nevada plays a critical role in upholding the rule of law and ensuring the fair administration of justice. The courts covered include Municipal Courts, Justice Courts, Small Claims Court, District Courts, Family Courts, and Appellate Courts, comprising the Supreme Court and the Court of Appeals.

Read More »
Insider Trading

Insider Intel: Navigating the Gray Areas of Insider Trading

An “insider” is broadly defined, including the corporation, directors, officers, major shareholders, employees, and professionals like lawyers or accountants. Liability extends to those receiving confidential information from insiders (tippees). Insiders cannot tip others for trading advantages. If an insider tips an unrelated person, they are liable for damages and accountable to the corporation for benefits received.

Read More »
Will Large Language Models Like ChatGPT Replace Legal Professionals

Will Large Language Models Like ChatGPT Replace Legal Professionals?

In recent months, the rise of advanced artificial intelligence and natural language processing technologies, such as Large Language Models (LLMs) like ChatGPT, has sparked a debate about their potential impact on various industries, including the legal profession. The million-dollar question inevitably arises: Will LLMs replace lawyers (and perhaps judges also), or at the very least, lead to a massive paradigm shift in law practice?

Read More »
Apologies and Retractions

Sorry, Not Sorry: Apologies & Retractions in Defamation Law

In defamation cases, an apology may play a crucial role in the assessment of damages. However, it is important to note that courts lack the jurisdiction to order defendants to apologize. The existence of an apology, the sincerity of the defendant, and the extent of the publicity given to the apology are factors that courts consider when determining damages.

Read More »
Lowest Intermediate Balance Rule

Tracing Commingled Funds: Unraveling the LIBR Mystery

The Lowest Intermediate Balance Rule (“LIBR“) is an essential concept in the legal world, particularly in cases involving the tracing of funds. It is an evidential rule that assumes that when a person commingles their own funds with funds belonging to someone else, they are assumed to have spent their own funds first.

Read More »
Suing a City

Suing a City: Abuse of Power Lawsuits

Yes, believe it or not, you can sue a city. Municipal corporations, which include cities, are no longer immune to liability as they were in the past. They can be held accountable for various wrongdoings, such as tortious acts, breaches of contract, and neglecting statutory duties.

Read More »
Rylands v. Fletcher

Taming the Tort: The Lasting Impact of Rylands v. Fletcher

Rylands v. Fletcher is a landmark case in English tort law that established the principle of strict liability for certain harmful activities. The rule states that a person who uses their land for non-natural purposes and accumulates a potentially dangerous substance on their property may be held strictly liable if that substance escapes and causes damage to another’s property.

Read More »
Notice Requirements Defamation

The Fine Print: Notice Requirements in Ontario Defamation Law

In Ontario, special notice requirements apply to defamation cases involving libel in a newspaper printed and published in the province or a broadcast from a station within Ontario. Plaintiffs must provide written notice to the defendant within six weeks after becoming aware of the alleged libel.

Read More »
Conversion

The Battle for Chattel: Understanding the Tort of Conversion

The tort of conversion primarily deals with the unlawful interference of another person’s movable personal property, known as chattels. In contrast to trespass to goods, conversion demands more than just a simple invasion of the plaintiff’s possessory rights; it necessitates an interference that denies the plaintiff’s title.

Read More »

The Principal Residence Exemption

The term “principal residence” refers to a taxpayer’s primary dwelling or housing unit for a specific tax year. The taxpayer, their spouse, common-law partner, former spouse, or child must ordinarily inhabit the residence. A personal trust can also claim a principal residence if it is regularly occupied by a specified beneficiary or their immediate family.

Read More »
Intimidation

From Threats to Torts: The Law on Intimidation

The tort of intimidation, a relatively less explored area of common law, has been recognized and established through a series of judicial decisions. The House of Lords in Rookes v. Barnard (“Rookes“) formally acknowledged the existence of this tort, which has since been accepted as part of the common law in Canada.

Read More »
Spousal Support

Understanding Spousal Support: Key Elements

In family law, spousal support is central to helping spouses who have become financially disadvantaged due to the breakdown of a marriage or common-law relationship. This post examines the legal principles and case law surrounding spousal support, discussing child support priority, general principles, and various factors that influence support amounts and duration.

Read More »
Shareholder Loans

Navigating the Tax Maze: How Shareholder Loans Impact Your Taxes

According to Section 15(2) of the Income Tax Act, a shareholder (or a person or partnership connected to the shareholder) may be deemed to have received a taxable benefit equal to the amount of a loan or debt made by a corporation. This taxable benefit is included in the shareholder’s income for the tax year in which the loan or debt arose.

Read More »
Are Internet Communications Broadcasts

Digital Dilemmas: Are Internet Communications Considered Broadcasts in Canadian Defamation Law?

Over time, Canadian provincial legislation regulating defamation has been updated to incorporate modern communication methods. However, since most of this legislation does not explicitly address the Internet, judges are often required to draw parallels between Internet communications and traditional media forms, such as newspapers and broadcasts, that are covered by the legislation.

Read More »
I Was Sued

I Was Sued – Now What? (A Step-by-Step Guide)

Litigation is a complex process that requires careful attention to detail and a thorough understanding of the rules and procedures that govern the legal system. In this blog post, we explore the various stages of a lawsuit in Ontario, from the initial pleadings to the final trial.

Read More »
Class Action Certification

All for One, and One for All: A Blueprint for Success in Class Action Certification in Canada

In the Canadian legal landscape, class actions represent a powerful mechanism for individuals who have suffered similar harm or losses to collectively seek legal redress against a common defendant. These lawsuits serve multiple purposes, such as providing access to justice for people who might not have the means to pursue individual litigation, encouraging behavioural modification in large corporations or organizations, and promoting judicial efficiency by consolidating numerous related cases into a single legal action.

Read More »
Creating a Shareholders' Agreement

Share the Love, Not the Drama: A Guide to Creating an Effective Shareholders’ Agreement

An essential contract for small non-offering corporations, shareholders’ agreements define the rights, privileges, liabilities, and responsibilities of each shareholder. These agreements, also known as “unanimous shareholders’ agreements,” offer a framework to govern various aspects of a corporation’s functioning, such as delineating shareholder roles, placing limitations on certain actions, and regulating share transfers.

Read More »
Insurance Policies for Business Owners

Smart Insurance Choices: 8 Must-Have Policies for Ontario Business Owners

Running a successful business in Ontario requires dedication, hard work, and a thorough understanding of the various types of insurance available to protect your company’s assets and interests. In this overview, we will explore the ins and outs of the eight different insurance options available to Ontario-based businesses, helping you make informed decisions about the coverage your business needs to thrive.

Read More »
Passing Off

The Blurred Lines of Business: Tackling the Tort of Passing Off

The tort of passing off in Canadian law is founded upon the notion that no individual should be allowed to represent their products or services as those of another. The Supreme Court of Canada has set forth three key elements that a plaintiff must establish to succeed in a passing off action: goodwill, misrepresentation, and damage.

Read More »
Discontinue an Action

When Can You Discontinue an Action in Ontario?

When a plaintiff wants to discontinue an action against a defendant before the close of pleadings in Ontario, they have the right to do so by serving a Notice of Discontinuance on all parties served with a statement of claim and filing the notice with proof of service in the registrar’s office.

Read More »
The Proper Law of Contract

The Proper Law of a Contract: Two-Stage Inquiry Explained

The “proper law” of a contract generally governs most issues pertaining to its validity, interpretation, performance, and breach in the context of the Anglo-Canadian conflict of laws. The “proper law” rule is based on the principle that parties to a contract are free to choose the governing law.

Read More »
PIPEDA Demystified

PIPEDA Demystified: A Simple Overview of Data Privacy for Businesses and Individuals

In Canada, the Personal Information Protection and Electronic Documents Act (the “PIPEDA”) is a federal law regulating the collection, use, and disclosure of personal information by private organizations during commercial activities. The PIPEDA is key legislation that aims to safeguard the privacy of individuals by setting out clear rules for the management of personal information by private organizations.

Read More »
Promissory Estoppel

Promissory Estoppel: The Exception to Consideration in Contract Law

Promissory estoppel is a legal doctrine that may be used to prevent a party from reneging on a promise or representation they have made. It is a principle of equity that can be invoked to prevent a party from relying on their strict legal rights where it would be unfair or unjust to do so. Although originally developed by the common law, it has been modified over time by equitable principles.

Read More »
Dirty Money in the Gambling Industry - Canadian Regulations

The Fight Against Dirty Money in the Gambling Industry: An Overview of Canadian Regulations

The gambling industry is a prime target for those seeking to launder illegal funds. This includes physical casinos, online casinos, bars with poker machines, and both physical and online sports betting services. The global gambling industry generated record-breaking revenues in 2021, reaching $261 billion (USD) in the US and €87.2 billion (EUR) in Europe, making it an attractive option for criminals seeking to launder money. Relative to population size, Canada’s gambling industry made a proportional $2.64 billion (CAD) in revenue in 2021.

Read More »
Affidavits in the Legal System

Making a Statement: The Role of Affidavits in the Legal System

An affidavit is a document used in legal proceedings that comprises a witness’s statement of facts or opinion. The witness attests to the document, and the affidavit is taken by an authorized individual. This individual, known as the commissioner, confirms the witness’s identity and delivers the oath or affirmation that the document’s contents are accurate. The witness, not the commissioner, is responsible for determining the statement’s truth.

Read More »
Voiding a Contract

Voiding a Contract: Understanding the Different Options

A contract is a legally binding agreement between two or more parties that outlines their respective rights and obligations. But what happens if one of the parties wants to get out of the contract? In some cases, a contract can be voided, which means that it is deemed to have never existed legally.

Read More »
The Power of Reliance

The Power of Reliance: Making Promises Stick

In the realm of law, promises play an essential role, particularly regarding the protection of reliance. This post will be about the protection of reasonable reliance on statements made by a party to a contract or a potential contract. In a contract, the preservation of one party’s reliance may be equally as significant as the protection of both parties’ reasonable expectations.

Read More »
Mortgage Default

What to Expect When You Default on a Mortgage

When a default occurs, the mortgagee, or lender, has the right to accelerate the mortgage payment or seek specific performance or damages. They can also sell the property to repay their debt. If the sale proceeds are less than the mortgage debt, the mortgagee can sue the borrower for the deficiency. If the sale results in a surplus, the mortgagee must pass it on to the next encumbrancer or the borrower.

Read More »
Letters of Credit

The Self-Contained World of Letters of Credit

Letters of credit (LC) and bank guarantees are financial tools used to secure payment obligations. However, they differ from regular guarantees in terms of the defences against payment demands. An LC is simply an agreement to pay under certain conditions, and the law governing LCs is determined by the national jurisdiction where the LC is issued.

Read More »
Rule 21

Rule 21: The Road to a Speedy Resolution of Legal Proceedings

Rule 21 of Ontario’s Rules of Civil Procedure is a mechanism for dealing with situations where a claim brought by a plaintiff is clearly of a kind for which no legal relief is available or where the defence submitted by the defendant is not valid. The rule allows for the determination of certain preliminary issues that may dispose of a legal proceeding without the need for a trial to avoid delays and ensure that issues are disposed of promptly and in accordance with the Rules.

Read More »
Director Liability - Voting for and Consenting to Resolutions

The OBCA’s Director Liabilities: The Risks of Consenting to and Voting for Certain Resolutions

In Ontario, under the Ontario Business Corporations Act, directors of a corporation have a legal responsibility to ensure that the corporation is financially stable before making certain transactions. This includes the payment of dividends, redemption or reacquisition of shares, reduction of stated capital, or provision of financial assistance to certain non-arm’s length persons.

Read More »
Cryptocurrency and Insolvency

The Conundrum of Cryptocurrency: How Canadian Law Classifies Digital Assets in Insolvency

The question of how cryptocurrencies are classified under Canadian bankruptcy law has again been brought to the forefront with the collapse of Bahamas-based cryptocurrency exchange FTX . . . While there is broad acceptance that cryptocurrencies are likely assets, there is no widespread agreement on how to classify them – are they financial assets, intangible assets, inventory, investment property or something else?

Read More »
Rent Obligations During Receivership

Navigating Rent Obligations in Receivership Proceedings

When it comes to court-appointed receiverships, there can be much confusion surrounding the issue of rent obligations. Essentially, the main tension arises from the fact that existing legal principles don’t always align with what a receiver would like to do in practice.

Read More »
Ontario's Consumer Protection Act

Consumer 101: An Introductory Overview of the Consumer Protection Act, 2002 in the Province of Ontario

The Consumer Protection Act, 2002 (“CPA”) is a piece of legislation in Ontario that was put in place to safeguard customers’ interests in their interactions with various commercial enterprises. If a consumer’s rights are infringed upon, it details the legal recourses available to them as well as the rights and responsibilities of both businesses and customers.

Read More »
Modern Proof in Mental Injury Cases

The Shift Towards Modern Proof in Mental Injury Cases

The Supreme Court’s decision in Saadati fundamentally altered the way in which tort law responds to mental injury by attempting to align it more closely with the way it sponds to physical injuries. In this particular case, the Court upheld a trial judge’s award for Mr. Saadati’s mental injury, despite the absence of a diagnosis of a recognized psychiatric illness.

Read More »